Help Tickets:—Track Sub-Tab (Resource Manager)
Use the Admin > Help Tickets > Track sub-tab to:
- Manage help tickets (create a New Ticket and Edit a ticket) .
- Expand or collapse any of the sections: Unassigned, Open, Pending.
- Sort each section by clicking the column header.
- Use the Customize View section to determine what tickets you can see. Search for tickets using a keyword or change the limiters to see more or fewer tickets.